ONE Personal Wellness · 2025-26
ONE Personal Wellness
A private wellness operating system: public brand site, member hub, live subscription memberships and a clinical practitioner workspace.
- React
- Card payments & in-clinic terminal
- Commerce integration
- Managed Postgres
- Scheduled jobs
Live at onepersonalwellness.com
The brief
What had to change.
A premium wellness collective running assessments, memberships, in-clinic payments and practitioner consultations across separate tools, with clinical information that must never be handled casually.
The brief covered three audiences at once: the public discovering the brand, members managing their own programme, and practitioners doing clinical work inside it.
Each has different data sensitivity, so the same platform has to be a cinematic marketing site, a self-serve member portal and a guarded clinical workspace without those boundaries blurring.
How it is put together
Front of house
Public site & booking- Client portal
Workspace
Scheduling & availability- Clinical records
- Payments & packages
Controls
Practitioner-scoped access- Consent & retention
Approach
How it was built.
Route people by intent, not by menu
Six pathway pages (Energy, Recovery, Restore, Longevity, Balance and Performance) plus a scored Pathway Assessment and a Discovery Experience booking funnel with slots and a waitlist, so an enquiry arrives already qualified.
Give members control of their own membership
Live subscriptions the member manages themselves: change level, pause or cancel, alongside consent forms assigned from consultations and results from body composition, blood pressure and metabolic testing.
Model the consultation as a real clinical flow
The practitioner workspace walks results review, pathway recommendation, level of support, therapy walkthrough, sampling with consent, then handover. Clinical flag notifications carry priority layers and can block on nurse review.
Make the money and the reminders reliable
Card terminal payments in clinic, verified webhook handling, an ops email seam, and scheduled jobs for booking reminders, draft purging, waitlist notifications and operational digests.
What was built
7 parts, one system.
Premium public brand site with cinematic hero, six pathway pages, therapy directory and programme pages
Discovery Experience booking funnel with slots and waitlist, plus a scored Pathway Assessment
Member hub
dashboard, My Pathway, My Forms, My Membership, My Results with wellness radar, My Wellness Team, community, events and library
Practitioner consultation workspace with clinical flags, nurse-review blocking and consent capture
Staff and admin
arrivals board, calendar, inbox, clients, bookings, payments, shop till, reports
Full audit trail with staff stamping across clinical actions
In-clinic terminal payments, subscriptions, verified webhooks and scheduled operational jobs
Outcome
Enquiries arrive already qualified through a scored assessment, members change, pause or cancel their own memberships, and every clinical action carries a staff-stamped audit trail. One system from first visit to consultation, in place of separate tools.
Ownership
Mobile-first and accessibility-checked, app-like on phone and tablet. Code, data and payment configuration sit with ONE Personal Wellness.
Next step
Tell us what the business runs on today.
No pitch deck and no discovery fee. If something off the shelf would serve you better, we will say so before either of us spends money.
Or email zbarnett@nexuz.uk